Interviews, Payments, Tech

Vitesse scales globally and cuts costs using one integration

Achieving accelerated transaction volumes with Nium

In a recent conversation between Nium and Stefan Burkwood, the Global Head of Banking and Expansion at Vitesse, we discussed the challenges we were facing when growing into new, hard to reach markets, and how our partnership with Nium helped solve them.

Challenges faced 

1) Slow Speed to Market:  

With prospects seeking access to new countries such as Singapore, Australia, and India, Vitesse started groundwork to get local licensing. However, the estimated timeline was 9 to 12 months, a huge disadvantage in a highly competitive market with partnerships at stake.   

2) Uneconomical Payment Transfers:   

Traditional payment networks were expensive and inefficient; FX rates unpredictable, and banks were charging high beneficiary and routing rates. These hidden costs were a threat to customer experience and overall business profitability.

The solution

Nium stood out because of its ability to easily integrate into the countries Vitesse needed to win the deals, and eventually expand to new countries to create more efficient processes for existing clients. 

1) Fast Integration: 

By eliminating the cumbersome 9-to-12-month licensing approval wait time depending on the country, Vitesse could reach their desired markets much quicker than they thought possible. Nium’s API accelerated speed to market, thus helping deals in progress. 

2) Seamless Scaling Up:  

Nium’s payment rails helped Vitesse to enter hard-to-reach markets, and quickly scale across Singapore, Malaysia, and Thailand. This enabled them to generate new business, and most importantly, lower costs for existing customers.    

3) Powerful API:    

Removing all guesswork, Nium’s easy-to-use API turned past complexities into opportunities. From quick market entry, straight-through processing, near real-time payments, enhanced customer support to lowered costs; the value delivered was evident. 

The impact

As Vitesse achieved accelerated transaction volume, Stefan said: “Nium just ticks along; it just works.”   

“We greatly value the ability to enter nascent markets with a partner that provides the flexibility and support needed to do so, giving us the ability and freedom to focus on developing our core strategic solutions,”  

Phil McGriskin, CEO, Vitesse

1) Flexible Payment Rails:   

Though the initial targeted access focused on Singapore, Malaysia, and Thailand, Nium’s seamless integration enabled Vitesse to achieve a broader presence in more countries (India, Pakistan, Nepal, and Bangladesh) after the commercial kickoff.   

2) Higher Profits:   

According to Stefan: “We were able to more than half our costs compared to paying through traditional payment routesIn terms of additional business, we increased by 10 to 15% from the existing client base” by accessing niche countries. Routing transactions through Nium’s payment rails was cost-effective, efficient, and secured better FX rates.   

3) Dynamic Innovation:   

Summarizing Nium as “efficient, supportive, and honest,” Stefan said that Nium’s technology, intuitive user interface, and commitment to client success made the transition easy for their team. 

Read the full article here.

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