The problems we solve
Ensure payouts are processed promptly at competitive rates and delivered in full value to travellers in need.
We’re integral to the industry transformation, accelerating the claims experience from FNOL to actual payment.
We connect to 100+ partners and payment schemes to offer you and your customers the maximum flexibility.
Getting payments to your network partners and suppliers as quickly as possible.
Disparate or old banking platforms are no longer fit for purpose.
Limited understanding of the costs associated with making global payments.
Getting payments to your suppliers and merchants on time.
OUR SOLUTIONs For travel & Healthcare
Our award-winning global payment network ensures that eventual payments at the end of the chain of your claims operations are delivered swiftly and in full value to travellers when they need it most.
We have direct and indirect connections with hundreds of banks around the world, establishing secure, fast, reliable, and cost-effective routes for your payments.
You can initiate and validate payments on the Vitesse Client Portal, either individually or in batches. Alternatively, our clients optimise their operations through system integration (using API or FTP), managing claims on their business application while Vitesse serves as the payment engine behind the scene.
You can hold funds and settle claims in most common currencies. In cases where the currency for funds differs from the currency for payment, we seamlessly proceed to exchange at a competitive rate, and ensuring the payee receives the full value of the claim.
With our transparent list of payment rules and timelines, you know exactly when your customers can expect to receive their payout.
When travelers experience quick and hassle-free claim settlements, it builds trust and loyalty towards the insurance provider, leading to repeat business and positive word-of-mouth.
Efficient claim fund management enhances forecasting and resource allocation. This ensures adequate reserves for settlements, while contributing to cost containment through improved capital efficiency.
Streamlining claim fund management leads to more efficient operations. Automation and improved processes reduce the manpower and time required to handle claims, thereby cutting down on operational costs.